IVR ADD-ONS

Home / Products / IVR Add-Ons

Clinic

Mokalmat clinic is a complete automation solution for your clinic, reservations can be automatically done through IVR all over the day and night. Patients can know thier turn by phone call and no more waiting queues in your clinic. Clinic has an adminstration GUI manage patients accounts, history and make reservations as well.



Package:

  • Analog telephony PCI Card.
  • License for 4 lines.
  • Complete call Flow design.
  • Database design on MySQL database.
  • Application for management of patients data and reservations.

Key features:

  • Fast setup and easy operation for day to day use.
  • Reservations are made by phone 24/7.
  • Up to 10,000 patients can use the system each with customizable recipient and user information.
  • Can concurrently support many phone lines.
  • Patients information, visit history and reservations stored in a database.
Top


Stock Exchange

Mokalmat stock is a telephony application for stock exchange telephone trading. It consists of IVR, Switching to dealer, call logging and call recording modules.The recorded files are encoded and cannot be open except with a special client for security of your recordings. Stock Exchange is designed to meet the security requirements of Egyptian Financial Supervisory Authority (EFSA).



Package:

  • Analog telephony PCI Card.
  • License for lines used.
  • Complete call Flow design.
  • Database design on MySQL database.
  • Application for management of recorded conversations with dealers.

Key Features

  • Fast setup and easy operation for day to day use.
  • Supports up to 32 telephone lines.
  • Record Calls encrypted sound files.
  • Built in media player to play encrypted recordings.
  • Deny the recorded file deletion.
  • Call logging into MySQL database with search capability by differnt call data types(e.g. Caller ID, Time, Date...etc.)
  • Monitor conversations on every line.
  • Scheduled automatic backup feature.
  • Logs to record all the operations and activities.
  • Displays disk space and length left for future recording.
  • Other settings are avaliable for controlling recording and manual backup.
Top


Info

Info is designed to provide recorded voice answers to pre-recorded caller questions, This helps in answering F.A.Q., improving brand image and optimize customer relationship management. Info enables receive and process many simultaneous inbound calls depending on the hardware used.



Package:

  • Telephony PCI Card.
  • License for lines used.
  • Complete call Flow design.
  • Database design on MySQL database.
  • Application for management of asked questions and answering them.

Key features

  • Fast setup.
  • Support concurrent calls to the system depending on the voice boards used(up to 240 Line per server).
  • Record frequently asked info or questions to be avaliable for other users as well.
  • Retrieves and listen recorded answers in the same call.
  • One Application to listen to questions and answer them with search capability.
Top


Create your Add-on

Mokalmat is ready to customize and tailor Add-ons upon your request. We are always seeking new ideas about real needed add-on to create, Tell us about your idea and business need for it.

Start creating your add-on by choosing what you need in your package from the following items:

  • Telephony PCI Card.
  • License for lines you need.
  • Call Flow design.
  • Database design on the database type you choose.
  • Desktop Application.
  • Web Application.

After you choose from the above, tell us about your idea. Contact us...